Apr 12 2013
This week, global research firm Forrester launched its two yearly WCM report, titled “WCM for Digital Experiences”, presenting an in depth look at the 10 WCM vendors, identified as the “most significant providers in this field”. As a leading European agency, we are very pleased to see that our partners are doing so well!
No surprises at the top of the ranking: Adobe clearly the leader. Their web content management solution is rich, sexy and very user friendly. It features integrated digital asset management capacities with enhanced personalisation features and has a very strong focus on mobile and multi-channel delivery. In combination with their analytics offering, Adobe really has a killer platform that is surely there to stay for the coming years.
After years in which SDL, with Tridion CMS, was in the top category of ‘leaders’, it now shifted to the ‘strong performers’. No real surprise here either; the market has become much more competitive with several vendors from the middle segment moving up (e.g., Sitecore), as well as open source solutions gradually entering the enterprise market. With the last two releases, SDL made a big step forward with regards to general usability of their platform. However, the integration of the acquired solutions, Fredhopper (now known as SmartTarget) and Calamares (for media asset management), did slow them down.
Sitecore has proven to be a very strong performer in the middle segment, competing with even top vendors in some scenarios. They have a very powerful product suite, offering web content management, marketing automation, analytics and e-commerce – all from the same platform!
Microsoft is still in the ‘contenders’ category, as it was in the previous 2011 version of the Forrester WCM report. Sharepoint is an enterprise content management platform, mainly focused on document centric collaboration. When using the platform for building public-facing websites, it is highly common to develop intranet and/or extranet systems (on the same platform) as well. This allows companies to have one platform for all their environments i.e., intranet, extranet, and web. Sharepoint 2013 is very powerful, yet, you can’t expect it to be competitive with the ‘pure players’ of the WCM field; they clearly lack the marketing tools.
The newbie in Forrester’s report is Acquia with Drupal CMS. Drupal made, and still is making, huge improvements in its platform’s usability. More importantly, it is getting more and more traction in the enterprise, thanks to Acquia as a driving force within the huge community of ‘drupalistas’. Acquia was the fastest growing company in the US in 2012. It recruited several key players from other CMS vendors and is building a well-organised partner channel. If Acquia can fulfill its vision for web engagement management with Drupal, it will definitely be in the ‘strong performers’ category soon.
Anyway, the future is looking bright! If you want to renew your digital platform, need strategic advice, support on vendor selection or implementation. Do not hesitate to contact us!
Technical Vendor Manager Emakina Belgium